Join Our Team

Build the Future of Business Communications

Join a team of passionate innovators transforming how businesses communicate worldwide. We're looking for talented individuals who thrive in a fast-paced, mission-driven environment.

95%
Employee Satisfaction
2.3x
Average Promotion Rate
40+
Countries Represented
4.8/5
Glassdoor Rating

Open Positions

Explore exciting opportunities to make an impact in voice technology and enterprise solutions

Senior VoIP Solutions Architect

Engineering
Full-time
San Francisco, CA / Remote
5-8 years
$140k - $180k

Lead the design and implementation of enterprise VoIP solutions for Fortune 500 clients.

Requirements:

  • Bachelor's in Computer Science or related field
  • 5+ years in VoIP/SIP technologies
  • Experience with Cisco, Avaya, or similar platforms
  • Strong communication and client-facing skills
  • Cloud architecture experience preferred

Key Responsibilities:

  • Design complex VoIP infrastructures
  • Lead technical client consultations
  • Mentor junior engineers
  • Collaborate with sales and delivery teams

AI/ML Engineer - Voice Analytics

Engineering
Full-time
Remote / San Francisco, CA
3-6 years
$120k - $160k

Develop AI-powered voice analytics and speech processing solutions for contact centers.

Requirements:

  • MS/PhD in Computer Science, AI, or related field
  • 3+ years in machine learning and NLP
  • Experience with Python, TensorFlow, PyTorch
  • Knowledge of speech recognition technologies
  • Strong mathematical and statistical background

Key Responsibilities:

  • Develop ML models for voice analytics
  • Implement speech-to-text solutions
  • Optimize AI algorithms for real-time processing
  • Collaborate with product and engineering teams

Senior Solutions Consultant

Sales
Full-time
New York, NY / Chicago, IL / Remote
4-7 years
$110k - $150k + Commission

Drive revenue growth by consulting with enterprise clients on VoIP transformation initiatives.

Requirements:

  • Bachelor's degree in Business or Technical field
  • 4+ years in technical sales or consulting
  • Experience with enterprise telecommunications
  • Strong presentation and negotiation skills
  • Willingness to travel 25-50%

Key Responsibilities:

  • Lead client discovery and needs assessment
  • Develop technical proposals and RFP responses
  • Present solutions to C-level executives
  • Collaborate with engineering for solution design

DevOps Engineer

Engineering
Full-time
Remote
3-5 years
$100k - $130k

Build and maintain the infrastructure that powers our VoIP and AI solutions.

Requirements:

  • Bachelor's in Computer Science or related field
  • 3+ years in DevOps or Site Reliability Engineering
  • Experience with AWS, Docker, Kubernetes
  • Strong scripting skills (Python, Bash)
  • CI/CD pipeline experience

Key Responsibilities:

  • Manage cloud infrastructure and deployments
  • Implement monitoring and alerting systems
  • Optimize system performance and reliability
  • Support engineering teams with tooling

Customer Success Manager

Customer Success
Full-time
Remote / San Francisco, CA
2-4 years
$80k - $110k

Ensure client success and drive expansion opportunities with existing enterprise accounts.

Requirements:

  • Bachelor's degree in Business or related field
  • 2+ years in customer success or account management
  • Experience with enterprise B2B clients
  • Strong analytical and communication skills
  • SaaS or technology industry experience

Key Responsibilities:

  • Manage portfolio of enterprise clients
  • Drive product adoption and expansion
  • Conduct quarterly business reviews
  • Collaborate with sales and product teams

Technical Writer

Product
Full-time
Remote
2-4 years
$70k - $95k

Create comprehensive documentation for our VoIP solutions and developer APIs.

Requirements:

  • Bachelor's degree in English, Communications, or Technical field
  • 2+ years in technical writing
  • Experience with API documentation
  • Strong understanding of software development
  • Excellent writing and editing skills

Key Responsibilities:

  • Write and maintain technical documentation
  • Create user guides and API references
  • Collaborate with engineering and product teams
  • Ensure documentation quality and accuracy

Why Work at Telphi?

We invest in our people because they're our greatest asset

Competitive Compensation

Market-competitive salaries plus equity participation and performance bonuses

Comprehensive Healthcare

Premium health, dental, and vision insurance with 100% company coverage

Flexible Time Off

Unlimited PTO policy plus 12 company holidays and personal development days

Professional Growth

$3,000 annual learning budget for conferences, certifications, and training

Remote-First Culture

Work from anywhere with quarterly team meetups and annual company retreats

Equity & Bonuses

Stock options for all employees plus quarterly performance bonuses

Additional Perks

Top-tier MacBook Pro and equipment allowance
Co-working space stipend for remote workers
Gym membership or wellness stipend
Catered team lunches and snacks (SF office)
Team building events and company retreats
Flexible working hours across time zones
Parental leave and family support programs
Professional development conference attendance

What Our Team Says

Hear directly from our employees about their experience at Telphi

"Telphi has been the most rewarding place I've worked. The technical challenges are fascinating, the team is brilliant, and the impact we make for clients is real."

Alex Chen
Senior Software Engineer
2 years at Telphi

"The growth opportunities here are incredible. I joined as a junior consultant and have been promoted twice, with full support for my professional development."

Maria Rodriguez
Solutions Architect
3 years at Telphi

"The remote-first culture really works. I collaborate effectively with teammates across the globe and feel truly connected to the mission and values."

David Kim
Product Manager
1.5 years at Telphi

Apply to Join Our Team

Don't see a perfect fit? Submit a general application and we'll keep you in mind for future opportunities

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