Security & Compliance

    At Telphi Consulting, security isn't an afterthought—it's the foundation of everything we do. Our enterprise-grade security measures protect your VoIP communications with military-level encryption and compliance with the world's most stringent data protection standards.

    SOC 2 Type II Certified
    ISO 27001 Certified
    Updated: January 15, 2024

    Our Security Commitment

    Zero-tolerance approach to security vulnerabilities and data breaches

    99.99%
    Security Uptime
    Last 12 months
    <5min
    Threat Detection
    Average response time
    Zero
    Data Breaches
    Company history

    Core Security Features

    End-to-End Encryption

    Industry-leading encryption protocols protecting all communications

    • AES-256 encryption for data at rest
    • TLS 1.3 for data in transit
    • Perfect Forward Secrecy (PFS)
    • Hardware Security Modules (HSM)

    Secure Infrastructure

    Enterprise-grade cloud infrastructure with multiple security layers

    • Multi-region redundancy and failover
    • DDoS protection and rate limiting
    • Network segmentation and VPNs
    • 24/7 security monitoring (SOC)

    Access Controls

    Strict authentication and authorization protocols

    • Multi-factor authentication (MFA)
    • Role-based access control (RBAC)
    • Single sign-on (SSO) integration
    • Privileged access management (PAM)

    Security Monitoring

    Continuous threat detection and incident response

    • Real-time threat intelligence
    • Behavioral analytics and anomaly detection
    • Security incident response team (SIRT)
    • Automated threat remediation

    Certifications & Compliance Standards

    Independently verified security and compliance certifications

    SOC 2 Type II

    Certified

    Security, availability, and confidentiality controls

    Valid until: 2024-12-31

    ISO 27001

    Certified

    Information security management system

    Valid until: 2025-06-30

    HIPAA Compliant

    Compliant

    Healthcare information privacy and security

    Valid until: Ongoing

    PCI DSS

    Level 1

    Payment card industry data security

    Valid until: 2024-09-30

    GDPR

    Compliant

    European data protection regulation

    Valid until: Ongoing

    FedRAMP

    In Progress

    Federal risk and authorization management

    Valid until: 2024-Q3

    Comprehensive Security Measures

    Multi-layered security approach protecting every aspect of our infrastructure

    Data Protection

    • Data loss prevention (DLP) systems
    • Database encryption and tokenization
    • Secure data backup and recovery
    • Data retention and purging policies
    • Cross-border data transfer protections

    Network Security

    • Next-generation firewalls (NGFW)
    • Intrusion detection and prevention (IDS/IPS)
    • Web application firewalls (WAF)
    • API security gateways
    • Zero-trust network architecture

    Application Security

    • Secure software development lifecycle (SSDLC)
    • Regular penetration testing and code audits
    • Vulnerability assessments and patching
    • Security code reviews and static analysis
    • Runtime application self-protection (RASP)

    Operational Security

    • Employee security training and awareness
    • Background checks and security clearances
    • Incident response and disaster recovery
    • Business continuity planning
    • Third-party security assessments

    Threat Intelligence & Protection

    Advanced threat detection and prevention capabilities

    Advanced Persistent Threats (APT)

    AI-powered behavioral analysis and threat hunting

    Active Monitoring

    Distributed Denial of Service (DDoS)

    Multi-layered DDoS protection up to 100+ Gbps

    Protected

    Malware & Ransomware

    Real-time malware detection and sandboxing

    Protected

    Social Engineering

    Employee training and phishing simulation

    Mitigated

    Insider Threats

    User behavior analytics and access monitoring

    Monitored

    24/7 Incident Response Process

    Rapid response procedures to minimize impact and restore service

    1

    Detection

    < 5 minutes

    Automated threat detection and alert generation

    • SIEM correlation
    • Anomaly detection
    • Threat intelligence feeds
    2

    Analysis

    < 15 minutes

    Threat analysis and impact assessment

    • Incident classification
    • Risk assessment
    • Stakeholder notification
    3

    Containment

    < 30 minutes

    Isolate and contain the security incident

    • System isolation
    • Access revocation
    • Evidence preservation
    4

    Recovery

    < 2 hours

    Restore normal operations and service availability

    • System restoration
    • Service validation
    • Monitoring enhancement

    Security Resources & Documentation

    Access our security policies, reports, and best practices

    Security Questions or Reports?

    Contact our security team for inquiries or to report vulnerabilities

    Responsible Disclosure: We appreciate security researchers who report vulnerabilities responsibly. All reports are investigated within 24 hours with acknowledgment and resolution updates provided throughout the process.

    This security information is current as of January 15, 2024. For the most up-to-date security policies and procedures, please contact our security team directly.