Our Leadership Team

Visionary Leaders Driving Voice Technology Innovation

Meet the experienced executives and industry veterans who guide Telphi Consulting's strategic direction and technological advancement in enterprise communications.

20+
Years Combined Experience
Our leadership team brings decades of industry expertise
100+
Patents & IP
Innovation protected through intellectual property
500+
Enterprise Clients
Successful transformations under our leadership
99.9%
Client Satisfaction
Proven track record of delivering results

Executive Leadership

Industry experts with proven track records in scaling technology companies and delivering client success

MC

Michael Chen

Chief Executive Officer & Founder

Michael founded Telphi Consulting in 2008 with a vision to democratize enterprise-grade voice technology. With over 20 years in telecommunications, he previously held senior roles at Cisco and Avaya, leading major VoIP deployments across Fortune 500 companies.

Core Expertise

Strategic Leadership
VoIP Architecture
Enterprise Sales
Product Innovation

Education

MBA from Stanford, MS in Telecommunications from MIT

Key Achievements

  • Led $50M+ VoIP transformations
  • 40+ patents in voice technology
  • TEDx speaker on AI communications
SR

Sarah Rodriguez

Chief Technology Officer

Sarah leads Telphi's technical innovation with 15+ years in AI and voice technologies. She previously architected voice solutions at Google and Microsoft, specializing in machine learning applications for telecommunications.

Core Expertise

AI & Machine Learning
Voice Analytics
Cloud Architecture
Security Engineering

Education

PhD in Computer Science from Carnegie Mellon, BS in Electrical Engineering

Key Achievements

  • Architected systems serving 10M+ users
  • 25+ AI voice technology patents
  • IEEE Fellow recognition
DK

David Kim

Chief Operating Officer

David oversees global operations and client success at Telphi. His 18-year career spans operations leadership at Salesforce and ServiceNow, where he scaled enterprise solutions across international markets.

Core Expertise

Operations Excellence
Client Success
Global Scaling
Process Optimization

Education

MBA from Wharton, BS in Industrial Engineering from UC Berkeley

Key Achievements

  • Scaled ops from 10 to 500+ clients
  • 99.9% client satisfaction rate
  • 15x revenue growth over 6 years
JW

Jennifer Walsh

Chief Financial Officer

Jennifer brings 16 years of financial leadership in high-growth technology companies. She previously served as CFO at two successful SaaS startups, leading them through IPO and acquisition processes.

Core Expertise

Financial Strategy
M&A
Investor Relations
Risk Management

Education

CPA, MBA from Northwestern Kellogg, BS in Accounting from Notre Dame

Key Achievements

  • Led 3 successful funding rounds
  • $200M+ in M&A transactions
  • 40%+ CAGR financial performance
DRM

Dr. Robert Martinez

Chief Security Officer

Dr. Martinez ensures Telphi's security and compliance excellence with 20+ years in cybersecurity. He previously led security at major financial institutions and government agencies, specializing in telecommunications security.

Core Expertise

Cybersecurity
Compliance
Risk Assessment
Security Architecture

Education

PhD in Cybersecurity from George Washington, MS in Information Security

Key Achievements

  • Zero security breaches in 8 years
  • ISO 27001 & SOC 2 certifications
  • NSA cybersecurity recognition
LT

Lisa Thompson

VP of Engineering

Lisa leads Telphi's engineering teams with 14 years of software development and team leadership experience. She previously built engineering teams at startups and scaled technical organizations at high-growth companies.

Core Expertise

Software Engineering
Team Leadership
Agile Development
DevOps

Education

MS in Computer Science from Stanford, BS in Software Engineering

Key Achievements

  • Built 50+ person engineering team
  • 99.9% system uptime delivery
  • 10+ major product launches

Strategic Advisors

Industry luminaries who provide strategic guidance and technical expertise

JW

James Wilson

Strategic Advisor

Former CTO, Cisco Systems

Enterprise Networking & VoIP Strategy
MG

Maria Gonzalez

Technology Advisor

Former VP Engineering, Google Cloud

Cloud Architecture & AI Systems
TA

Thomas Anderson

Security Advisor

Former CISO, JPMorgan Chase

Financial Services Security & Compliance

Our Leadership Philosophy

People-First Leadership

We believe that great technology comes from great people. Our leadership focuses on empowering teams, fostering innovation, and creating an environment where everyone can thrive.

Innovation-Driven

We stay ahead of technology curves by investing in R&D, encouraging experimentation, and maintaining close relationships with leading technology partners and research institutions.

Results-Oriented

Every decision is measured against client success and business impact. We set ambitious goals, track meaningful metrics, and hold ourselves accountable for delivering exceptional results.

Ethical & Transparent

We maintain the highest ethical standards in all our interactions, communicate transparently with clients and stakeholders, and take responsibility for our commitments.

Connect with Our Leadership

Our executives are available for strategic discussions and partnership opportunities